Return Policy

Very important reminder, please do read heading information, measurement guide and lining information very carefully in order to ensure the custom made curtain drapes work for you. Cancellation and modification of an order would better to be within 24 hours after the order is placed. After 24 hours, it has entered the production or delivery process.


Under the Directive on Distance Selling you have a statutory right to return goods purchased online within 14 days of receiving your order. This 14 day period begins the day after you receive the item(s) from us. Used goods do not qualify for returns under Right to Cancel.

Including this cooling off period, you may return items within 30 days of receiving the order.

Returned items must be complete, in perfect condition, unused, unwashed and in all of the original packaging.